Ticket Management

Spotlight provides end-to-end sports and events ticket management based on the business rules and processes you need to have in place. Manage company tickets from your CRM, Outlook inbox or our stand-alone web interface. Our Impact Workflow Engine takes what was once a difficult, disjointed practice and transforms ticket management into a consistent, streamlined process. Spotlight allows you to choose from several existing best-practice request, approval, and distribution workflows or to create one from scratch. Our Impact Workflow Engine enables you to easily match how your company is organized and how your business development lifecycle works into the software.

The business value?

Ticket Acquisition and Entry

Ticket Administration and Request

Ticket Distribution and Validation

This information provides the foundation for the Business Impact Reports.

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